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If you’re a homeowner in Callahan, FL, or anywhere in the country, it’s inevitable that you’re going to need to have a plumbing expert come to your house at some point in your life. Over time, pipes tear or rust, blockages occur and fixtures and devices simply become unable to do the job you need properly, requiring a plumber to come to figure things out before things get out of hand.
However, making sure that you hire the right plumbing expert for the job isn’t always an easy thing to do. There are unfortunately several less-than-great options for plumbing help, and if you bring the wrong plumber in to perform work on your home, you’re going to end up paying for it in the long run. Here are a few do’s and do not do’s when it comes to hiring a plumbing professional for your home!
Do Check Their References
When you consider a plumber to work at your home, one of the first things you’ll want to check is their references from other customers. You’ve got two reliable ways of getting a good picture from reviews, with the first being to just ask your potential plumbing company if they can provide a few reviews from other Callahan, FL customers.
Not only will this give you critical information about the service you can expect, but it will also tell you what kind of person you’re dealing with based on their response. A reliable plumbing company will be happy to offer you references from several different companies because they’re proud of the work they did and want to be transparent with potential customers. A plumbing professional who won’t be forthcoming with references, on the other hand, is likely someone who doesn’t have much of a positive history with their customers.
Your second way to get reliable references is to go to a review site and see what other customers are saying. This won’t always be the easiest way to get references because people don’t always give their full names, but if someone is willing to stand behind what they say, there’s a good chance you can trust the information.
Don’t Forget to Get an Estimate
A written estimate isn’t just a plumber’s assessment of the kind of work that they’ll need to perform at your home. It’s also a chance for you to take a look at the work that they do and make sure that you trust their efforts.
When they go into a room, do they tell you exactly what they’ve spotted and what they think they’re going to have to fix if you hire them for the job? Does your potential plumbing company explain things to you in a clear, concise manner, or do you find yourself having to ask questions about every other thing that they tell you? Do they give off the impression of someone who knows what they’re doing and has seen jobs like yours many times before?
When you get an estimate, a plumbing professional will be taking a look at your home, but you need to use this time to take a look at them and their process. The way that they perform their estimate will be indicative of the quality of work they perform, so make sure that you’re paying attention while they’re in your home.
Do Consider Their Personality
During the estimate, you’ll also get a chance to look at the personality of who you’re hiring in how they interact with you. This is where the way they treat you really matters because it tells you exactly how they’re likely to treat you when you’re a customer.
For example, when they tell you something, do they do it in a respectful manner, treating you as a functioning adult who doesn’t know the industry as well as they do but still knows the basics, or do they talk to you in a condescending way about your plumbing? Does your plumber seem open and friendly when you have questions for them, or do they give the impression that you’re wasting their time when they could be getting back to work? Are they both professional and pleasant to deal with, or do they give the impression that they’re not taking the job seriously enough?
Remember, you’re the one hiring a plumber when you choose to enlist professional help, which means you should treat this as if you’re hiring for any other job. You need to consider if their personality and their professionalism would be a good fit for any plumbing jobs you might have in your home.
Don’t Choose a Plumber Without Comparing
Unless you’ve got a true plumbing emergency and you need professional help right away, you should be able to take the time to compare two or more options before choosing the right one for your needs.
Shopping around is almost always a good idea, and it’s true with selecting a plumbing company as well. Comparing multiple options can help you decide who you trust to do the job right the first time, whether that’s because of their professional demeanor, the tools they bring to make sure they’re prepared, or the thoroughness of their detailed estimate.
If your plumber does their job right, you might not need to worry about that part of your plumbing system for multiple decades, and in some cases, you might not need to worry about it until the time comes to sell your house. That’s just one of many reasons why you need to compare plumbing options and make sure you have the right one for your family.
At Bert Norman’s Plumbing, we’re proud of the work we do and strive to bring the same professionalism to every plumbing job we perform in Callahan, FL, and everywhere in Nassau County. If you’re in need of a plumber to fix something with your drains and pipes, give us a call. We’ll make sure the job is done the right way so that your plumbing problems are a thing of the past!